Complaints
For the purpose of considering a customer’s complaint regarding collector items purchased at the online shop with the option of delivery by courier service, the items concerned shall be delivered to the following address: Narodowy Bank Polski, Departament Emisyjno-Skarbcowy, ul. Świętokrzyska 11/21, 00-919 Warszawa, with a note “Sklep internetowy/reklamacja” [“Online shop/Customer complaint”], as well as a complaint form whose template constitutes Annex 2 to this Resolution and a copy of the fiscal receipt or a copy of the VAT invoice.